Pet Import

Jet Set Pets provide a comprehensive import service for your pet. We take as much stress out of the process as possible and handle everything for you so you can relax in the knowledge that we will not only take the very greatest of care of your pet, but that we will handle all the sometimes complicated paperwork for you as well.

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This includes clearance of your pet through customs, management of all the required UK import regulatory paperwork, the transfer of your pet to our quarantine environment including a full veterinary check up upon the arrival of your pet if required.

If not collected by yourself, our fabulous partner kennel staff will look after your pet from the moment of arrival and partner vet will check your pet over thoroughly to make sure that they are in good health following their journey. If your pet is staying with us in one of our partner quarantine kennels, you are always welcome to come and visit them at your convenience.

We are fully conversant with the whole of the import process, including the Pet Travel Scheme which allows pets into the country without quarantine.

We deal directly with DEFRA, applying for the import permit for your pet once we have completed the ID1 import application and C5 Customs and Excise forms. We also handle Rabies Labels and Boarding Documents as and when they are required.

We will also arrange to have your pet delivered anywhere throughout the UK after the quarantine period has expired or arrival at the Animal Reception Centre.

Jet Set Pets consider the happiness and health of your pet our prime consideration at all times. All of our staff are animal lovers and will do their utmost to make sure that your pet’s journey through the entire import process is as stress free and pleasant as possible.

Every step of the way, from making sure that your pet’s cargo container is snug and comfortable for the flight itself, your pet’s time at the airport and their safe transfer to our kennels, we are there, looking after them, as well as you would yourself. You are very welcome to contact us at any time during the process to ask a question or just for a bit of friendly reassurance, we know you will worry and we will do our best to put your mind at ease.contact nelsons pet food

If your pet is not travelling from a country that qualifies for the Pet Travel Scheme, you will want to know all about quarantine, so please get in touch to find out all about our superb quarantine service.

Our fabulous kennel staff will look after your pet from the moment of arrival and own vet will check your pet over thoroughly to make sure that they are in good health following their journey. If your pet is staying with us in our quarantine kennels, you are always welcome to come and visit them at your convenience.

Our professional staff oversee the entire process, so even your pet’s flight is delayed or any other problem should arise, we have the skills and experience to ensure that the whole process goes smoothly for you as you will have a 24 hour contact number issued to you.

Please ask us for a quote for your pet’s travel plans using our online form, or just give us a call if you prefer on 0208 564 5584.